pk3 Privacy Policy

01 Who This Policy Applies To

This Privacy Policy applies to anyone who accesses or uses the pk3 platform — whether you're a registered account holder or a visitor browsing the site. By using pk3, you acknowledge that you have read and understood this policy.

pk3 is intended for use by persons located in the Philippines. If you're accessing the platform from elsewhere, please be aware that your data will still be handled in accordance with this policy.

02 What Personal Data We Collect

We collect personal information in several ways — directly from you when you register and use the platform, and automatically through your device and browser when you visit.

Information you provide directly:

• Full legal name and date of birth
• Email address and mobile number
• Home address and government-issued ID details (for KYC verification)
• Payment information such as bank account details or registered e-wallet details used for transactions in PHP
• Any communications you send to our support team

Information collected automatically:

• IP address and device identifiers
• Browser type, operating system, and screen resolution
• Pages visited, time spent on the platform, and click paths
• Session activity, game history, and transaction logs
• Cookie data and similar tracking technologies

03 How We Use Your Data

The personal data we collect is used specifically for the following purposes:

We do not use your personal data for purposes outside of what is listed above. We do not sell your data to third-party marketers or advertisers.

04 Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity — processing your data is required to create and manage your account, process transactions, and deliver the services you signed up for.
• Legal obligation — certain data must be collected and retained to comply with applicable laws, including KYC and anti-money laundering requirements.
• Legitimate interests — we process some data to protect the security of the platform, prevent fraud, and improve our services, where these interests do not override your rights.
• Consent — where we rely on your consent (such as for optional communications), you may withdraw it at any time by contacting support.

05 How We Share Your Data

pk3 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We share your data only in the following limited circumstances:

• Service providers — third-party companies that help us operate the platform, such as payment processors, identity verification providers, and hosting infrastructure. All such providers are bound by confidentiality agreements and may only use your data for the specific purpose we engage them for.
• Legal and regulatory requirements — when required by Philippine law, a court order, or a lawful request from a government authority, we may be obligated to disclose certain data.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. You will be notified of any such change through your registered email or an in-platform notice.
• Fraud prevention — where we have reasonable grounds to believe fraudulent or illegal activity has occurred, we may share relevant data with appropriate authorities or industry fraud prevention services.

In all cases, we take reasonable steps to ensure your data is handled responsibly by any party we share it with.

06 Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward, in accordance with applicable legal and regulatory requirements. Specifically:

• Account and identity data is retained for the duration of your account and for a defined period following account closure, as required by law.
• Transaction records are retained for a minimum period to satisfy financial record-keeping obligations.
• Support communications are retained for a reasonable period to support dispute resolution and service improvement.
• Usage and analytics data is typically retained in anonymized form after a defined retention window.

When data is no longer required and there is no legal obligation to retain it, we securely delete or anonymize it.

07 Cookies and Tracking Technologies

pk3 uses cookies and similar technologies to make the platform work properly and to give you a better experience. Here's a breakdown of the types of cookies we use:

• Essential cookies — these are required for the platform to function. They keep you logged in, maintain your session, and enable secure access. You cannot opt out of these without affecting your ability to use the platform.
• Functional cookies — these remember your preferences, such as your selected language or display settings, so you don't have to reconfigure them on each visit.
• Analytics cookies — these help us understand how the platform is used — which sections are most popular, where users encounter friction, and how we can improve. Data gathered is aggregated and does not identify you individually.

You can manage cookie settings through your browser. Disabling certain cookies may affect some features of the platform. For mobile users accessing pk3 via a browser on your device, the same cookie settings apply.

08 Data Security

We take the security of your personal data seriously. pk3 implements a range of technical and organisational measures to protect your information from unauthorized access, loss, or misuse:

• All data transmitted between your device and the platform is encrypted using SSL (Secure Sockets Layer) technology.
• Account access is protected with OTP (one-time password) verification in addition to your password.
• Internal access to personal data is restricted to staff who need it to perform their job functions, and is subject to access controls and audit logging.
• We regularly review our security practices and update them in response to new threats or vulnerabilities.

09 Your Rights Over Your Data

As a pk3 user, you have rights over your personal information. You can exercise any of the following by contacting our support team:

• Right to access — you can request a copy of the personal data we hold about you.
• Right to correction — if any of your information is inaccurate or incomplete, you can ask us to correct it. You can also update basic account details directly within the platform.
• Right to deletion — you can request that we delete your personal data, subject to our legal obligations to retain certain records.
• Right to restrict processing — in certain circumstances, you can ask us to limit how we use your data while a concern is being investigated.
• Right to data portability — you can request your data in a commonly used, machine-readable format.
• Right to withdraw consent — where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

We will respond to requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request. If a request is declined, we will explain why.

10 Children and Minors

pk3 is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that an account has been registered by or on behalf of a minor, that account will be immediately suspended and any associated data will be deleted in accordance with this policy.

If you believe a minor has registered an account on pk3, please contact our support team immediately so we can investigate and take appropriate action.

11 Links to Other Pages

The pk3 platform may reference other sections of the site — such as our Responsible Gaming page, FAQ, and Terms and Conditions. These pages are all part of pk3 and are governed by the same privacy standards described here.

pk3 does not include links to external third-party websites in its platform content. Any third-party services we use (such as payment processors) operate their own privacy policies, which we encourage you to review directly.

12 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the platform, our data practices, or applicable law. When we make changes, the revised version will be posted on this page with an updated date at the top.

For significant changes, we may notify you through your registered email address or via an in-platform message. Your continued use of pk3 after any update is posted means you accept the revised policy. If you disagree with changes, you should stop using the platform and contact support to close your account.

13 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information has been handled, please reach out to our support team. We are available around the clock and will do our best to address your concern promptly.

You can also find answers to common questions about your account and data on our FAQ page.